Refund and Returns Policy

Returns

Our refund and returns policy is 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We do not accept products that have been used.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 Business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@clearhydro.com.

Exchanges

We only replace items if they are defective or damaged.

Shipping returns

To return your product, you should mail your product to: TBR, Inc. / Returns Department 4872 Topanga Cyn Blvd., Suite #206 Woodland Hills, CA 91364